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AngelSK's Support Links

[ website | support green ]
[ userinfo | livejournal userinfo ]
[ archive | journal archive ]

Useful Support Links [General] - Updated Regularly [Jan. 1st, 2004|10:04 am]
AngelSK's Support Links

support_links

[angelsk]
[feelings |helpful]

If you have any comments, ideas, suggestions or missing links then please comment below.
Last Updated: Monday 9th February 2004 10:33 GMT, by angelsk.

General Support Information (Newbie Resources):
* THE SUPPORT GUIDE (Updated - lj_support)
* Getting Started in Support - learn_support
* Why Wasn't This Approved? - learn_support
* On Not Improving - learn_support
* On Frustration - learn_support
* Ok, So You Wanna Help Out in Support - learn_support
* Understanding Support as a New Volunteer - learn_support
* Not Doing Support For Invite Codes (Old) - supportlounge

* The FAQs | The Support Page
* Open Requests | Green Requests | Requests You Replied To
* Status Page | News | Suggestions
* Support Priv Lookup | Priv Page | High Scores

* Open Letter to Support Volunteers - by rahaeli - learn_support
* Open Letter to Support Volunteers - by braindrain - lj_support
* A General Thank You to all Volunteers - by beginning - supportlounge
* Rah = 100% Love - learn_support
* Congratulations and General Reflections - lj_support
* Thank you :) - lj_support
* Love & Bunnies form mortaine - supportlounge
* My Support Experience - learn_support

* "Good Customer Service" - learn_support
* The $23 Million Smiley - learn_support

* Guide to Reviews - learn_support
* Category Admins - learn_support
* Training Co-Ordinators - lj_support
* Journals and Communities to Watch - learn_support
* Support Related Communities, Journals etc. - learn_support
* Some Useful Links - learn_support
* Complete List of Summary Tags - howtosupport
* Board Policy: Summary Tags - lj_support
* Fake Supporthelp Page (and I1 and I2) - learn_support
* Sample Request and Email - learn_support
* Policy on Resubmitting and First Best - learn_support
* Bunnehing, Quality or Speed? - learn_support
* Policy on Points for SNH Requests - learn_support
* Can I Answer SNH Requests? - learn_support

* Poll: What Languages Do You Speak - lj_support
* Poll: Support: How Do You Learn The Best? (Comment if answer) - learn_support
* Helping Out - bookmarklj - lj_support

* Why Requests Move, and Where They Go - learn_support
* What Goes In Each Category? - lj_support
* A Bit More On Moving Requests - lj_support
* Quick Note on Moving - lj_support
* Rule of Thumb on Moving Requests - learn_support
* On Approving in Cats Where Don't Have SH - lj_support
* Policy on Moving Requests: Abuse, and Order - lj_support
* Policy on Moving and Approving - lj_support
* Priv Pickiness and Moving to Abuse - lj_support
* Moving Requests and Priv Page - lj_support
* Clarifications on How to Handle Certain Requests - learn_support
* On Not Contacting Users and Some Reminders - lj_support
* Important Reminder re: Account Security - lj_support

* Why Answer Copying Is Bad - learn_support
* Answer Copying - Part I - learn_support
* Answer Copying - Part II - learn_support
* Answer Copying Clarified - learn_support
* Answer Coping: Policy - lj_support
* Keeping Rants off the Board - learn_support
* Opening support@ Requests - lj_support
* If you have any Concerns... - learn_support - and more
* A Reminder to Play Nice - learn_support
* Policy on Codesharing Comms - learn_support
* learn_support Guidelines
* On Pasting Unapproved Answers - learn_support
* Request For Comment on Policy - learn_support
* Policy Follow-up - learn_support
* supportlounge Guidelines

* Avoiding Burn Out - Part I - learn_support
* Avoiding Burn Out - Part II - learn_support
* Physical Therapy for Wrist Issues - by bluemoonshark - supportlounge

Top Ten Lists for Newbies:
* April 2003 - learn_support
* March 2003 - learn_support
* February 2003 - learn_support
* January 2003 - learn_support
* December 2002 - learn_support

Useful Documents:
* LiveJournal's Backend - An Explanation - lj_maintenance
* Backend Update - lj_maintenance
* Network Diagram - lj_backend
* The Inactive Cluster - lj_support
* Memcache - lj_dev
* What Are The Paid Servers? - lj_support
* Current Bottleneck: Global Master - lj_backend
* Performance/ Reliability Work - lj_backend
* Upgrade Plans - lj_backend
* Interests are Memcached - lj_support
* ljcomint CVS - lj_dev
* BML Explanation
* Developer Information
* Getting Patches Applied - lj_dev

* The Life of a Suggestion - suggestions
* FAQ Elements of Style - lj_userdoc

* Status Update: October 2003 - lj_maintenance

Support Overhaul:
* Problems with Support - lj_support
* What Questions We Answer in Support - lj_support - Cleaned up by jc - here
* Proposed Changes to Support - lj_support

Support Changes:
* Support Changes: January to February 2004 - lj_support
* Support Changes: Mid-December 2003 to January 2004 - lj_support
* Support Changes: October to Mid-December 2003 - lj_support
* FAQ Changes: November 2003 - lj_support
* Support Changes: August to October 2003 - lj_support
* FAQ Changes: August 2003 - lj_support
* Support Changes: June to August 2003 - lj_support
* Code Changes: June 2003, Affects Support - lj_support
* Support Changes: May to June 2003 - lj_support
* Support Changes: April to May 2003 - lj_support
* Support Changes: February to April 2003 - lj_support
* Policy Changes: February 2003 - lj_support
* Support Changes: January to February 2003 - lj_support
* Support Changes: Mid-December to January 2003 - lj_support
* Support Changes: November to Mid-December 2002 - lj_support
* Policy Change: November - lj_support
* Support Changes: October to November 2002 - lj_support
* Support Changes: September to October 2002 - lj_support
* Support Changes: August to September 2002 - lj_support
* Support Changes: Inception to August 2002 - lj_support

* Policy Changes: Moving to Abuse and Suggestions - lj_support
* Policy: S2 (while still in Beta) - lj_support

Support Tips and Help:
* Style Tutorial: Word Choice - howtosupport
* Style Tutorial: Clarity and Coherence - howtosupport
* Word Use Tutorial - e.g. versus i.e. - howtosupport
* Grammar Tutorial: Punctuation - howtosupport
* Grammar Tutorial - Apostrophes - howtosupport
* Spelling Nitpicks - learn_support
* Friends vs. Friend's - learn_support
* Reminder About Links - learn_support
* Reminder About Underscores - learn_support
* Reminder About Phrasing - learn_support
* Reminder About Phrasing: Don't Use "We" - learn_support

* 17 Ways to Improve Your Answers - lj_support
* 10 More Ways to Improve Your Answers - learn_support
* 17 Points to Consider (a bit old, but mostly still applicable) - lj_support
* Correcting Screening Answers - lj_support
* Some More Tips - learn_support
* Quick Notes - learn_support
* Some Tips, Especially Re: Scheme Specific Directions - learn_support
* Tips: Customisation and News Linkage - learn_support
* Tips: Site Outages - learn_support
* Policy and Tips re: Bandwidth Theft - learn_support
* When To Ask A User To Log In - learn_support
* When An FAQ Reference Isn't Enough - lj_support
* When the User Doesn't Understand the FAQ - learn_support
* Remember to Reference Your FAQs - learn_support
* Picking your References - learn_support
* FAQ References - learn_support
* On Not Helping - lj_support
* Friendliness: The Forgotten Virtue - learn_support
* Reminder on Courtesy - lj_support
* Warning Users and Being Honest - lj_support
* Referencing News - learn_support

* Question re: Support Resources - learn_support
* Question re: Non-FAQ Based References such as lj_nifty
* Question re: Referencing Abuse FAQs in G/unk - learn_support
* Question re: When To FAQ - supportlounge
* Question re: Activity Levels - learn_support

Fun Things:
* Support Office

* #lj_support - IRC - supportlounge
* IRC Commands - supportlounge
* Ooolong the Bunnehbot - supportlounge
* Dev IRC Channel - lj_dev

* Support's Best... - April 2003 - supportlounge
* The Origins of AWE - supportlounge
* Support Playground - supportlounge - learn_support
* Support Goals - supportlounge

* LJ Toolbar - supportlounge
* The Bunneh Theme - supportlounge

* Journal Etiquette FAQ - teri_lee
* What Support Boils Down To! - supportlounge
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